CHC52021
CRICOS Code: 114210J
This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
Employment pathways:
Graduates may find employment as a:
*It is not, however, intended to indicate that an individual will gain immediate employment on completion of this qualification. |
Pathways from the qualification:
Learners who successfully complete this qualification may progress into further studies such as:
|
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication. |
Nil
(this qualification does not have mandatory entry requirements at the time of publication on training.gov.au)
RTO’s admission requirements:
The CHC52021 – Diploma of Community Services allows direct entry into this qualification at the time of publication in training.gov.au. However, the RTO requires candidates to meet its admission requirements prior to enrolling into this qualification to ensure that they have the required skills and knowledge to successfully complete the qualification at this AQF level. This consists of:
Domestic Students
|
Additionally, the learner is required to:
If the learner has done the Pre-Training Review and LLN assessment previously at Menzies Institute of Technology for a previous qualification in the same stream enrolment, then it is not required. The learner must also provide prior to commencement of Work Placement allocation for the following:
| ||||||||||||
International Students
|
English Language Requirements
Note: Results older than two years are not acceptable (for offshore applicants) Additionally, the learner is required to:
Offshore International Students
If the learner has done the Pre-Training Review and LLN assessment previously at Menzies Institute of Technology for a previous qualification in the same stream enrolment then it is not required. The learner must also provide prior to commencement of Work Placement allocation for the following:
| ||||||||||||
| Other Conditions |
|
Course Duration:
Full time: Over a period of 78 weeks
Note: No classes on public holidays. If any class days fall on a public holiday then the session with be allocated to another day in that week so that the amount of training supervised hours are consistent regardless of public holiday. Refer to the Delivery Structure and Delivery Hours table below for the breakdown of delivery hours. |
Units of Competency:
Consistent with the qualification packaging rules, the units listed below are delivered for this qualification. The choices of elective units are based on conversations with employers and/or industry consultants regarding skills gaps or areas of increased pressure on service delivery.
| Unit Code | Unit Title | Core (C) Elective (E) |
| CHCDIV001 | Work with diverse people | C |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | C |
| HLTWHS003 | Maintain work health and safety | C |
| CHCDEV004 | Confirm developmental status | E |
| CHCADV002 | Provide advocacy and representation services E | E |
| CHCCCS033 | Identify and report abuse | E |
| CHCCCS004 | Assess co-existing needs | C |
| CHCLEG003 | Manage legal and ethical compliance | C |
| CHCPRP003 | Reflect on and improve own professional practice | C |
| CHCCCS007 | Develop and implement service programs | C |
| CHCMGT005 | Facilitate workplace debriefing and support processes | C |
| CHCCCS009 | Facilitate responsible behaviour | E |
| CHCCSL003 | Facilitate the counselling relationship and process | E |
| CHCCSM013 | Facilitate and review case management | C |
| CHCCCS019 | Recognise and respond to crisis situations | C |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services | C |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | C |
| CHCCSM014 | Provide case management supervision | E |
| CHCCSM016 | Undertake advanced assessments | E |
| CHCCSL001 | Establish and confirm the counselling relationship | E |
No prerequisite and/or corequisite units in this qualification.
Credit Transfer (CT), recognition of prior learning (RPL), professional experience and accreditation from a professional body can reduce the duration of your study by acknowledging your earlier, relevant experience. Credit and exemptions will be assessed consistent with the principles of the Menzies Institute of Technology.
Please refer to MITP15 RPL and Credit Transfer Policy and Procedure for further details.
| Demonstration of Competence through Recognition of Prior Learning (RPL) | Your existing skills, knowledge and experience can help you get a recognised qualification, through an assessment process called Recognition of Prior Learning (RPL). The process could suit you if you have:
Evidence you might need to supply Your RPL assessor will discuss with you the most appropriate evidence you can provide to support your application, this may include:
|
| Credit Transfers (CT) | Credit Transfer is a process of recognising your previous formal studies that are equivalent to one or more units that form part of the qualification you are enrolling in. You will need to provide verified copies of Statements of Attainments or formal academic transcripts that list the units for which you are seeking Credit Transfer. We will confirm the equivalence and you will not need to repeat those units in your current study. |
*Some assessment tasks need to be completed outside the classroom environment especially theory assessments. |
Melbourne, Victoria.
| Location | Student Capacity |
|---|---|
| Level 4, 355 Spencer Street West Melbourne 3003 – Training sessions and Practical demonstration/Simulation practical sessions |
400 |
This course will only be delivered and assessed in Victoria and not offered for interstate students.
Information concerning students, including information submitted at enrolment, will be used by Menzies Institute of Technology, or other authorised organisations for the purposes of general participant administration, communication, research, statistical analysis, state and national reporting, program monitoring and evaluation. Information provided will be held securely and disposed of securely.
Menzies Institute of Technology is committed to upholding the Australian Privacy Principles:
- We will only collect information that is necessary to providing you the service we offer.
- We will collect information in a fair and lawful way.
- You will be told of why we are collecting it and who will have access to it
- We will take reasonable steps to ensure that the information we keep regarding you is accurate.
- We will take reasonable steps to ensure that your personal information is protected from misuse, loss or unauthorised access or disclosure.
- You can make a request in writing to access any information we hold about you and we shall provide access, unless access will impact unreasonably on someone else’s privacy.
- If there are mistakes in the information, we hold about you, we will correct them.
- We will not request sensitive information about you. Sensitive information includes information about your health, political beliefs, religious beliefs and sexual preference.
- Our courses require a Medicare or passport number for eligibility purposes. In this case you will be asked to provide this information prior to course commencement.
- Where an employer has paid the course fee on behalf of the participant and all parties have signed the training plan, then we will report the participant progress to the employer on a regular basis.
Information collected about an individual learner or intended applicant in Written Agreement and Acceptance of Offer and during the student enrolment, can be provided by Menzies Institute of Technology, the Commonwealth including the TPS or state or territory agencies, in certain circumstances, to the Australian Government and designated authorities; in accordance with the Privacy Act 1988. In other instances, information collected on this form or during your enrolment can be disclosed without your consent where authorised or required by law.
Under the Data Provision Requirements 2012, Menzies Institute of Technology is required to collect personal information about any individual learner or intended applicant and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER).
Learner’s personal information (including the personal information contained in Written Agreement and Acceptance of Offer and during the course of their study), may be used or disclosed by Menzies Institute of Technology for statistical, administrative, regulatory and research purposes. Menzies Institute of Technology may disclose your personal information for these purposes to:
- Commonwealth and State or Territory government departments and authorised agencies; and
- NCVER.
Personal information that has been disclosed to NCVER may be used or disclosed by NCVER for the following purposes:
- Populating authenticated VET transcripts.
- Facilitating statistics and research relating to education, including surveys and data linkage;
- Pre-populating RTO student enrolment forms;
- Understanding how the VET market operates, for policy, workforce planning and consumer information; and
- Administering VET, including program administration, regulation, monitoring and evaluation.
For the full Privacy Policy, please refer here
– Prospective learner previews information about course and the Institute. Information sources include but not limited to online, print, seminar/exhibition & marketing event. – Prospective learner makes an enquiry to the Institute. Prospective learners may make the inquiry using online methods (website, Facebook, email), by phone or walk-in to the Institute. – Discuss with Marketing and Admissions Staff about the training product. |
Provide all information and documentation as required. The prospective learner is required to complete Pre-Training Review Form. Sit for the pre training interview to determine the suitability to the training product. Offshore students will participate to the interview via (video conferencing or teleconferencing)
Prospective leaner completes the Student Application Form and sign Privacy Notice and Student Declaration – which is the formal application endorsement.
Click on Apply Now.
Once the applicant is accepted, the Letter Of Offer will be issued.
Sign and accept the Letter of Offer (LOO) which is the final stage for the applicant to understand and agree to all terms and conditions of the LOO. Then make payment as outlined in the LOO and arrange the initial payment required to confirm enrollment.
Receive Confirmation of Enrolment (COE) by the student and also provide information regarding orientation day.
*For Offshore International student only-
Apply for Student Visa – Apply for Student Visa with the COE. For more information please visit https://www.homeaffairs.gov.au
Book Flights and Arrange Accommodation -Book your flights to Melbourne and arrange accommodation for the duration of your study. If airport pickup is required, confirm arrangements with the Institute.
Departure & Arrival -Ensure you have packed all necessary belongings. Ensure your airport pickup and accommodation arrangements are finalised. Bring copies of your enrolment, and accommodation arrangements.
The applicant will be sent an email to complete the mandatory Language, Literacy and Numeracy (LLN) test. (This step can be completed before or after the Orientation but must be done before the commencement of training)
Attend Orientation Session Compulsory session to receive all course and student orientation information, student registration, uniform sizing and student ID cards issuance.
Student to commence the training relevant to the selected course.