Student Support Services

As part of its obligations, MIT is required to support students in adjusting to study and life in Australia, as well as achieving their learning goals and attaining the learning outcomes of their course. The institute identifies any reasonable adjustments and support required by candidates during the Pre-Training Review that includes LLN test prior to commencement of training. During the course of a learner’s study, any additional needs of learners are identified and addressed, where possible. In responding to the learner’s needs, the institute provides reasonable adjustment and support to learners in a number of ways as follows, but not limited to:
  • Taking into account language, literacy and numeracy requirements.
  • Support to adjust your study and life in Australia
  • Making adjustments to the physical environment or venue.
  • Considering age, gender; cultural beliefs and background, traditional practices, religious observances.
  • Considering learners with disability(ies).
  • Deferment of study.
  • Help with a Special Consideration application.
  • Assistance with study skills through practical advice.
  • Monitoring course progress
In addition, support on assessment arrangements are provided as follows, but not limited to:
  • Scheduling flexible assessment sessions.
  • Providing assessment materials in a variety of formats (large fonts, electronic, symbols).
  • Providing LLN support.
  • Arranging for or allowing a member of their community to be present at the assessment, if required.
  • Revising planned assessment methods and tools including assessment process or context that meet the individual needs of the person with a disability, but do not change or compromise competency outcomes.
  • Provision of additional support, coaching or tutoring and the opportunity to re-submit the work where a learner’s work is assessed to be ‘not satisfactory’ on a given assessment task or may have been deemed ‘Not Yet Competent’ on a unit of competency.
  • Learners are given adequate time to work on assessments and projects.
  • Additional training and tutorials, if required.

Student Welfare Services

Menzies Institute of Technology offer you a range of welfare services to help with the mental, physical, social and spiritual well-being of students. These services may include, through direct provision or referral, information/advice about: accommodation, counselling, crisis services, disabilities and equity issues, financial matters, legal issues, medical issues, mental health, peer mentoring, programs promoting social interaction, religious and spiritual matters, and stress-management. It may also include advice on academic and study issues. Internal welfare services will be provided at no additional cost to the student.  However, where a student is referred to an external provider, the student will be responsible for meeting the costs of the provider.  The Institute does not charge for such referrals to the provider. You can telephone the Main Office (1300 244 002) to make an appointment and ask to speak with the Student Support Officer OR email to All members of the Student Services Team have their contact details on the Orientation Pack. Your trainer will also be happy to help you to arrange an appointment with the Student Services Team.

English Language Support

Language, Literacy and Numeracy (LLN) support will be identified through pre-training review, LLN test, orientation session and/or trainer/assessor recommendation. The institute will analyse the information collected and prepare a strategy to support the students. The strategy may include provide one on one support after the class hours, provide extra reading or tasks to complete related to the areas identified.
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